inforMED
MalfunctionCEO

PHOSPHATE (INORGANIC) VER.2

Received Nov 10, 2025 · Event occurred Oct 21, 2025

Report 1823260-2025-04571 · MDR key 23512424

Device

Generic name

Phosphomolybdate (colorimetric) - Inorganic Phosphorous

Manufacturer

Roche Diagnostics

Catalog number

08058610190

Lot number

ASKU

Product problems

  • Non Reproducible Results
  • Non Reproducible Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THERE WAS AN ALLEGATION OF QUESTIONABLE PHOSPHATE (INORGANIC) VER.2 RESULTS FOR 5 PATIENT SAMPLES ON A COBAS C 703 ANALYTICAL UNIT. THE CUSTOMER PROVIDED AN EXAMPLE OF DISCREPANT RESULTS FOR 2 PATIENT SAMPLES TESTED. FOR SAMPLE 1, THE INITIAL RESULT WAS 9.5 MG/DL. THE REPEAT RESULT WAS 5.4 MG/DL. FOR SAMPLE 2, THE INITIAL RESULT WAS APPROXIMATELY 8 MG/DL. THE REPEAT RESULT WAS 2 MG/DL.

Additional Manufacturer Narrative

THE ANALYZER SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative

THE COBAS C 703 ANALYTICAL UNIT OR A SIMILAR DEVICE IS NOT CLEARED OR APPROVED FOR USE IN THE US. THE FIELD SERVICE ENGINEER FOUND THAT THE SAMPLE PROBES WERE MISALIGNED/OUT OF ADJUSTMENT AT THE WASH STATION. HE RE-ALIGNED AND RECALIBRATED THE SAMPLE PROBE WASHING AND DRYING POSITIONS. HE ALSO RE-ALIGNED THE REAGENT PROBES (DISK A) AND VERIFIED THE CORRECT FUNCTIONING OF OTHER INSTRUMENT COMPONENTS. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.