ORALBRCHGTOOTHBRUSHHANDLE3756
Received Nov 7, 2025
Report 3000302531-2025-00513 · MDR key 23494993
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3756Lot number
F43951857
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.
Description of Event or Problem
SMOKE STARTED COMING OUT- ORAL-B POWER TOOTHBRUSH [DEVICE CATCHING FIRE] CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BASE STARTED MAKING A CLICKING NOISE AND SMOKE STARTED COMING OUT. NO INJURY WAS REPORTED.
Description of Event or Problem
SMOKE STARTED COMING OUT- ORAL-B POWER TOOTHBRUSH [DEVICE CATCHING FIRE] CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BASE STARTED MAKING A CLICKING NOISE AND SMOKE STARTED COMING OUT. NO INJURY WAS REPORTED. FOLLOW UP RECEIVED ON 19-DEC-2025: PRODUCT INVESTIGATION RESULTS: 'NO MANUFACTURING CAUSE' AND 'NO DESIGN ISSUE' IDENTIFIED BASED ON INVESTIGATION. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
19-DEC-2025 PRODUCT INVESTIGATION RESULTS: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Description of Event or Problem
SMOKE STARTED COMING OUT- ORAL-B POWER TOOTHBRUSH [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BASE STARTED MAKING A CLICKING NOISE AND SMOKE STARTED COMING OUT. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.