inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3766

Received Nov 4, 2025

Report 3000302531-2025-00506 · MDR key 23462103

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3766

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

METAL ROD BROKE/CRACKED AND FELL/LOOSE IN MOUTH - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER CALLED AND STATED THAT THE METAL ROD IN THE TOOTHBRUSH SUDDENLY BROKE AND FELL INTO THE MOUTH WHILE BRUSHING. NO INJURY WAS REPORTED. FOLLOW UP: 27-OCT-2025: UPDATED MALTESE CODES RECEIVED. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

27-OCTOBER-2025 PRODUCT INVESTIGATION RESULTS: COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.

Description of Event or Problem

METAL ROD BROKE/CRACKED AND FELL/LOOSE IN MOUTH - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER CALLED AND STATED THAT THE METAL ROD IN THE TOOTHBRUSH SUDDENLY BROKE AND FELL INTO THE MOUTH WHILE BRUSHING. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.