ZERIGO UV LIGHT THERAPY DEVICE

Description of Event or Problem

I SUSTAINED FIRST- AND SECOND-DEGREE BURNS ON (B)(6) 2025, AFTER USING THE ZERIGO ULTRAVIOLET (UV) LIGHT PHOTOTHERAPY DEVICE FOR PSORIASIS TREATMENT. I FOLLOWED THE INSTRUCTIONS PROVIDED AND WAS ON A VIDEO CALL WITH ZERIGO'S NURSE, MICHELLE, DURING THE SESSION. WITHIN HOURS, I DEVELOPED BLISTERING AND DRAINAGE. A DOCTOR CONFIRMED SECOND-DEGREE BURNS AND PRESCRIBED ANTIBIOTICS AND TOPICAL TREATMENT. ZERIGO'S NURSE LATER INSTRUCTED ME TO DISPOSE OF THE DEVICE RATHER THAN RETURN IT. SINCE THE INJURY, I HAVE HAD ONGOING PAIN, PERMANENT SKIN DISCOLORATION (POST-INFLAMMATORY HYPERPIGMENTATION), AND SEVERE HEAT INTOLERANCE THAT LIMITS DAILY ACTIVITIES AND EXPOSURE TO SUNLIGHT. "CONSUMER HOME DEVICE ¿ SERIAL NOT AVAILABLE, DISPOSED PER NURSE INSTRUCTION."