MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3758IOSRS8M8MODELIOM8.1A1.3BC
Received Oct 30, 2025
Report 3000302531-2025-00492 · MDR key 23422890
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3758Lot number
AB31010032
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
54 YR · Male
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
TOP IS BROKEN OFF¿BRUSH BECAME DETACHED- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] DID NOT HAVE ANY ISSUES WITH IT [NO ADVERSE EVENT]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT TOP IS BROKEN OFF ORAL-B IO8S WHITE TOOTHBRUSH AND BRUSH BECAME DETACHED WHILE BRUSHING. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.