inforMED
MalfunctionEFS

PHILIPS SONICARE

Received Oct 29, 2025 · Event occurred Oct 8, 2025

Report 3026630-2025-000017 · MDR key 23417153

Device

Generic name

Power Flosser 7000

Catalog number

HX3911/40

Product problems

  • Fire
  • Fire

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.

Description of Event or Problem

A CONSUMER REPORTED THAT THEIR PHILIPS POWER FLOSSER 7000 CAUGHT ON FIRE WHILE IN USE. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.