ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET8CT
Received Oct 29, 2025
Report 3000302531-2025-00495 · MDR key 23411681
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB20Lot number
23260883CK PC: I231
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
40 YR · Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSHES REALLY SLIDE OFF EASILY, COMES OFF-ORAL B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: THE CONSUMER EMAIL STATED THAT THE BRUSH HEADS REALLY SLIDE OFF EASILY. IT WAS LOOSE OR COME OFF. NO INJURY WAS REPORTED.
Description of Event or Problem
BRUSHES REALLY SLIDE OFF EASILY...COMES OFF-ORAL B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: THE CONSUMER EMAIL STATED THAT THE BRUSH HEADS REALLY SLIDE OFF EASILY. IT WAS LOOSE OR COME OFF. NO INJURY WAS REPORTED. FOLLOW UP RECEIVED ON 07-JAN-2026: PRODUCT INVESTIGATION RESULTS - CONCLUSION CODE: OTHER - NO MANUFACTURING CAUSE AND NO DESIGN ISSUE IDENTIFIED BASED ON INVESTIGATION.
Additional Manufacturer Narrative
07-JAN-2026 PRODUCT INVESTIGATION RESULTS : PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.