inforMED
MalfunctionILO

THERMAZONE THERMAL THERAPY

Received Oct 27, 2025 · Event occurred Oct 17, 2025

Report MW5177985 · MDR key 23390691

Device

Generic name

Pack, Hot Or Cold, Water Circulating

Model number

003-28

Lot number

101892

Product problems

  • Patient-Device Incompatibility

Patient

NA · Unknown

  • Skin Discoloration
  • Skin Discoloration

Narrative

Description of Event or Problem

NURSE NOTIFIED BY THERAPY STAFF, PATIENT HAD RED MARKS IN THE SHAPE OF A THERMAZONE PAD ON HIS BACK. WHEN ASSESSED, THE PATIENT HAD BLANCHABLE REDNESS ON HIS RIGHT BACK, GETTING LIGHTER TOWARD LEFT SIDE OF HIS BACK. THE PAD HAD BEEN REMOVED BY THE PATIENT AT 21:00 THE EVENING BEFORE. PATIENT DENIES PAIN, ITCHING, OR BURNING AT SITE OF REDNESS.