ORALBRCHGTOOTHBRUSHHANDLE3770
Received Oct 24, 2025
Report 3000302531-2025-00484 · MDR key 23377426
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3770Lot number
CA51511744
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
BRUSH HEAD IS SLIDING OF THE BRUSH ALMOST EVERY TIME- ORAL B POWER CARE [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER EMAIL STATED THAT EVERY TIME DURING BRUSHING THE BRUSH HEAD IS SLIDING OF THE BRUSH. NO INJURY WAS REPORTED. 27-NOV-2025: PRODUCT BATCH LOT NUMBER UPDATED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN H3 OTHER TEXT: PENDING INVESTIGATION.
Description of Event or Problem
BRUSH HEAD IS SLIDING OF THE BRUSH ALMOST EVERY TIME- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER EMAIL STATED THAT EVERY TIME DURING BRUSHING THE BRUSH HEAD IS SLIDING OF THE BRUSH. NO INJURY WAS REPORTED. 27-NOV-2025: PRODUCT BATCH LOT NUMBER UPDATED. 17-DEC-2025 PRODUCT INVESTIGATION RESULT: CONCLUSION CODE: OTHER, NO MANUFACTURING CAUSE' AND 'NO DESIGN ISSUE' IDENTIFIED BASED ON INVESTIGATION. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
ON 17-DEC-2025 PRODUCT INVESTIGATION RESULT: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD IS SLIDING OF THE BRUSH ALMOST EVERY TIME- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER EMAIL STATED THAT EVERY TIME DURING BRUSHING THE BRUSH HEAD IS SLIDING OF THE BRUSH. NO INJURY WAS REPORTED.