ORALBRCHGTOOTHBRUSHHANDLE3756
Received Oct 24, 2025
Report 3000302531-2025-00478 · MDR key 23377419
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3756Lot number
F40810816
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
TOOTHBRUSH CHARGER BEGAN TO SMOKE BEFORE CATCHING FIRE- ORAL B POWER CARE [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER EMAIL STATED THAT THE TOOTHBRUSH CHARGER WAS GLOWING. IT THEN BEGAN TO SMOKE BEFORE CATCHING FIRE. NO INJURY WAS REPORTED. 19-DEC-2025 PRODUCT INVESTIGATION RESULT: CONCLUSION CODE OTHER, 'NO MANUFACTURING CAUSE' AND 'NO DESIGN ISSUE' IDENTIFIED BASED ON INVESTIGATION.
Additional Manufacturer Narrative
19-DEC-2025 PRODUCT INVESTIGATION RESULT: COMPLAINED PRODUCT RECEIVED - USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHBRUSH CHARGER BEGAN TO SMOKE BEFORE CATCHING FIRE- ORAL B POWER CARE [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER EMAIL STATED THAT THE TOOTHBRUSH CHARGER WAS GLOWING. IT THEN BEGAN TO SMOKE BEFORE CATCHING FIRE. NO INJURY WAS REPORTED.