inforMED
MalfunctionCEC

ELECSYS FT4 IV

Received Oct 23, 2025

Report 1823260-2025-04323 · MDR key 23369459

Device

Generic name

Free Thyroxine

Manufacturer

Roche Diagnostics

Model number

FT4 IV

Catalog number

09043284190

Lot number

852514

Product problems

  • Low Test Results
  • Low Test Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: THE INVESTIGATION DETERMINED THAT THE OBSERVED DIFFERENCE IN RESULTS IS ATTRIBUTABLE TO THE KNOWN METHODOLOGICAL DIFFERENCES BETWEEN THE ROCHE FT4 G4 ASSAY AND THE COMPETITOR'S (SIEMENS) ASSAY. NO PRODUCT PROBLEM WAS IDENTIFIED. 2. SUMMARY OF FOLLOW UP/CORRECTIVE ACTIONS TAKEN: A FINAL DATA ANALYSIS WAS PROVIDED TO THE CUSTOMER REGARDING ASSAY METHODOLOGY, CLINICAL INTERPRETATION, AND ESTABLISHING THEIR OWN REFERENCE RANGE. 3. DEVICE RETURNED TO MANUFACTURER? NO. 4. DEVICE LABELED "FOR SINGLE USE?" NO. 5. DEVICE REPROCESSED AND REUSED? NO.

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: THE INVESTIGATION IS ONGOING. 2. SUMMARY OF FOLLOW UP/CORRECTIVE ACTIONS TAKEN: THE INVESTIGATION IS ONGOING. 3. DEVICE RETURNED TO MANUFACTURER? NO. 4. DEVICE LABELED "FOR SINGLE USE?" NO. 5. DEVICE REPROCESSED AND REUSED? NO.

Description of Event or Problem

1. DESCRIBE THE EVENT: THERE WAS AN ALLEGATION OF QUESTIONABLE ELECSYS FT4 IV ASSAY RESULTS FOR 7 PATIENT SAMPLES ON A COBAS E 801 ANALYTICAL UNIT COMPARED TO A COMPETITOR ASSAY. 2. PATIENT AGE RANGE: ASKU. 3. PATIENT WEIGHT RANGE: ASKU. 4. PATIENT SEX BREAKDOWN: ASKU. 5. PATIENT RACE BREAKDOWN: ASKU. 6. PATIENT ETHNICITY BREAKDOWN: ASKU.