inforMED
MalfunctionCEC

ELECSYS FT4 IV

Received Oct 23, 2025

Report 1823260-2025-04319 · MDR key 23369426

Device

Generic name

Free Thyroxine

Manufacturer

Roche Diagnostics

Model number

FT4 IV

Catalog number

09043284190

Lot number

868732

Product problems

  • Low Test Results
  • Non Reproducible Results
  • Low Test Results
  • Non Reproducible Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. 2. SUMMARY OF FOLLOW-UP/CORRECTIVE ACTIONS TAKEN: THE FIELD SERVICE ENGINEER CHECKED THE INSTRUMENT AND THE SAMPLE NEEDLE AND RESTORED THE FLUID CONNECTION.

Description of Event or Problem

1. DESCRIBE THE EVENT: THERE WAS AN ALLEGATION ABOUT QUESTIONABLE RESULTS FOR 1 PATIENT NOT MATCHING THE PATIENT'S CLINICAL HISTORY WHEN TESTED FOR ELECSYS FT4 IV ON A COBAS E 801 ANALYTICAL UNIT AND COMPARED TO A DIFFERENT COBAS ANALYZER. 2. PATIENT AGE RANGE: ASKU. 3. PATIENT WEIGHT RANGE: ASKU. 4. PATIENT SEX BREAKDOWN: ASKU. 5. PATIENT RACE BREAKDOWN: ASKU. 6. PATIENT ETHNICITY BREAKDOWN: ASKU.

Additional Manufacturer Narrative

1. SUMMARY OF INVESTIGATION RESULTS: THE INVESTIGATION IS ONGOING. 2. SUMMARY OF FOLLOW UP/CORRECTIVE ACTIONS TAKEN: THE INVESTIGATION IS ONGOING. 3. DEVICE RETURNED TO MANUFACTURER? NO. 4. DEVICE LABELED "FOR SINGLE USE?" NO. 5. DEVICE REPROCESSED AND REUSED? NO.