MIRADRY SYSTEM
Received Oct 22, 2025 · Event occurred Sep 21, 2025
Report 3008082710-2025-70038 · MDR key 23364057
Device
Generic name
Microwave Dermatologic System
Manufacturer
Miradry Inc.Model number
MN-MD4000-MCCatalog number
MN-MD4000-MC
Lot number
23H1324-IN
Product problems
- Improper or Incorrect Procedure or Method
- Improper or Incorrect Procedure or Method
Patient
35 YR · Unknown
- Abscess
- Burn(s)
- Abscess
- Burn(s)
Narrative
Additional Manufacturer Narrative
REVIEW OF LOT HISTORY RECORDS FOR THE INVOLVED DEVICE CONFIRMED MANUFACTURING STEP AND PROCESSES WERE MET AND FOLLOWED. PRODUCT MET FINAL INSPECTION AND TESTING REQUIREMENTS PRIOR TO SHIPMENT. A REVIEW OF THE TREATMENT DATA CONFIRMED THE SYSTEM WAS OPERATING WITHIN NORMAL SPECIFICATIONS. DATA SHOWED 8 ADDITIONAL (DUPLICATE) TREATMENTS ON THE LEFT AXILLA. ERROR CODE A16 INDICATING HIGH TEMPERATURE MEASUREMENTS WERE ASSOCIATED WITH THE 8 DUPLICATE TREATMENT LOCATIONS. A PHOTO OF THE PATIENT¿S AXILLA SHOWS TREATMENT WAS PERFORMED OUTSIDE OF THE HAIR BEARING AREA. INSTRUCTIONS TO AVOID DUPLICATE (MULTIPLE) PLACEMENTS AND TREATMENT OUTSIDE THE HAIR BEARING AREA ARE INCLUDED IN THE INSTRUCTIONS FOR USE AND USER TRAINING. SECTION E: THIS EVENT WAS REPORTED BY A FOREIGN DISTRIBUTOR. INITIAL REPORTER INFORMATION WAS NOT INCLUDED IN THE REPORT AND HAS BEEN REQUESTED. A FOLLOW UP REPORT WILL BE SUBMITTED IF FURTHER INFORMATION IS RECEIVED.
Description of Event or Problem
CLINIC NOTED ERROR CODES APPEARING DURING TREATMENT WITH A BURN IN THE PATIENT'S LEFT AXILLA WITH TWO TO THREE SUPERFICIAL SPOTS THAT FELT HARD AND ROUGH. ON EXAMINATION WITH INDEX FINGER PRESSURE, A PATCH OF SKIN WAS OBSERVED TO HAVE BECOME UNUSUALLY HARD. FOLLOW UP INFORMATION RECEIVED 10/07/2025 INDICATED THE BURN AREAS SHOW ERYTHEMA WITH YELLOWISH SLOUGH AND INFLAMMATION. THE CLINIC SUSPECTED AXILLARY SOFT TISSUE INFECTION WITH POSSIBLE UNDERMINING ABSCESS. THE PATIENT WAS BEING TREATED WITH ANTIBIOTICS.