MalfunctionMWJ
DIGITRAK XT HOLTER
Received Oct 20, 2025 · Event occurred Aug 26, 2025
Report 23335138 · MDR key 23335138
Device
Generic name
Electrocardiograph,ambulatory(without Analysis)
Manufacturer
Philips Medical SystemsProduct problems
- Display or Visual Feedback Problem
- Mechanical Problem
Patient
77 YR · Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
COWORKER REACHED OUT TO ME. PATIENT RETURN HOLTER TO THE [REDACTED] OFFICE. WHEN THEY WENT TO DOWNLOAD IT, THE HOLTER DISPLAYED AN ERROR MESSAGE. WE WERE UNABLE TO DOWNLOAD THE HOLTER AND SEE THE REORDERED INFORMATION. BILLERS WERE ASKED TO CREDIT THE HOOK-UP, ORDERING MD WAS ASKED IF THEY WANT THE HOLTER REPEATED. HOLTER WAS PULLED FROM SERVICE AND SENT FOR REPAIR.