inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTNEB50RXBRUSHSET8CT

Received Oct 20, 2025

Report 3000302531-2025-00477 · MDR key 23334509

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB50RX

Lot number

3331B21100

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

HEADS DETACHING - ORAL-B REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: REPORTER STATED ON E-MAIL THAT CONSUMER IS HAVING AN ISSUE (HEADS DETACHING) WITH ORAL-B REFILLS. NO INJURY WAS REPORTED.