ORALBRCHGTOOTHBRUSHHANDLE3772
Received Oct 15, 2025
Report 3000302531-2025-00468 · MDR key 23298000
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3772Lot number
3CA04951711
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
53 YR · Male
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Description of Event or Problem
STABBED IN THE FACE [FACE INJURY]. BRUSH HEAD CAME LOOSE. FELL IN MY MOUTH-ORAL-B POWER CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSH HEAD CAME LOOSE, FELL IN MOUTH. NO SERIOUS INJURY WAS REPORTED. FOLLOW-UP: PRODUCT INVESTIGATION RESULT ADDED: CONCLUSION CODE: OTHER (NO MANUFACTURING CAUSE AND NO DESIGN ISSUE IDENTIFIED BASED ON INVESTIGATION) AND SUSPECT PRODUCT UPDATED FROM REFILL TO HANDLE.
Additional Manufacturer Narrative
(B)(6) 2025 PRODUCT INVESTIGATION RESULT: USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.