inforMED
InjuryOBP

NEUROSTAR ADVANCED THERAPY SYSTEM

Received Oct 15, 2025

Report 3004824012-2025-00058 · MDR key 23280397

Device

Generic name

Tms

Manufacturer

Neuronetics, Inc

Product problems

  • Patient-Device Incompatibility
  • Patient-Device Incompatibility

Patient

NA · Female

  • Depression
  • Depression

Narrative

Additional Manufacturer Narrative

NEURONETICS' SOCIAL MEDIA MONITOR REACHED OUT TO THE PERSON WHO POSTED THE ALLEGED ADVERSE EVENT. HOWEVER THE PERSON DID NOT RESPOND TO THE REQUEST AND THEREFORE A THOROUGH INVESTIGATION COULD NOT BE CONDUCTED TO CONFIRM THE ALLEGATIONS. NEURONETICS IS REPORTING OUT OF AN ABUNDANCE OF CAUTION.

Description of Event or Problem

INDIVIDUAL COMMENTED ON NEURONETICS SOCIAL MEDIA AD THAT TMS STATED "MADE ME MORE DEPRESSED".