inforMED
MalfunctionQWE

RD RAINBOW LITE SET-1 NEO ADH

Received Oct 6, 2025 · Event occurred Sep 1, 2025

Report 3019388613-2025-00118 · MDR key 23230359

Device

Generic name

Hyperoxia Monitoring Device Adjunct To Pulse Oximetry

Model number

4045

Product problems

  • Unable to Obtain Readings
  • Unable to Obtain Readings

Patient

NA · Unknown

  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available

Narrative

Additional Manufacturer Narrative

OTHER, OTHER TEXT: MASIMO HAS REACHED OUT TO THE CUSTOMER TO REQUEST THE RETURN OF THE DEVICE. THE DEVICE HAS NOT BEEN RETURNED TO MASIMO TO ALLOW AN ANALYSIS TO BE PERFORMED. IF THE DEVICE IS RETURNED FOR EVALUATION OR NEW INFORMATION IS OBTAINED, A FOLLOW-UP REPORT WILL BE SUBMITTED. HEALTH EFFECT IMPACT CODE: NOT ENOUGH INFORMATION PROVIDED TO DETERMINE PATIENT IMPACT.

Description of Event or Problem

THE CUSTOMER REPORTED A CONCERN OF SLOW RESPONSE IN READING OF SPO2 AND PULSE RATE PARAMETERS. "THIS ISSUE CONTINUES TO PERSIST. YESTERDAY, WE EXPERIENCED AN EMERGENCY CASE WHERE A BABY WAS BORN, AND THE MACHINE FAILED TO PICK UP THE FHR AND SPO2. IT TOOK NEARLY SEVEN MINUTES BEFORE ANY DATA APPEARED, AND EVEN THEN, THE READINGS DID NOT ACCURATELY REFLECT THE BABY'S CONDITION. GIVEN THE SERIOUSNESS OF SUCH DELAYS DURING NEONATAL RESUSCITATION."

Remedial action

  • Other