MalfunctionJEQ
ORALBBATTTOOTHBRUSHHANDLE3744PRO
Received Oct 6, 2025
Report 3000302531-2025-00458 · MDR key 23219980
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD SLIP OFF THE HANDLE WHILE BRUSHING- ORAL B POWER CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT DURING BRUSHING THE BRUSH HEAD SLIP OFF THE HANDLE. NO INJURY WAS REPORTED.