InjuryOYH
C-SHAPED VIBRATION DEVICE
Received Sep 29, 2025 · Event occurred Jul 1, 2024
Report MW5176703 · MDR key 23167922
Device
Generic name
Orthodontic Vibratory Accessory
Manufacturer
Dentsply LlcModel number
ASM-20018Lot number
011521-00004
Product problems
- Failure to Charge
- Therapeutic or Diagnostic Output Failure
Patient
45 YR · Female
- Insufficient Information
- Insufficient Information
Narrative
Description of Event or Problem
THE PROPEL ORTHODONTICS C-SHAPED VIBRATION DEVICE REF ASM-20018, LOT 011521-00004, MFG. DATE 2021-01-15, FAILED TO HOLD A CHARGE AND DID NOT WORK AS INTENDED (LACK OF EFFECT). WHEN CALLING THE COMPANY THEY DID NOT WANT TO TAKE A COMPLIANT AND SAID THERE IS NOTHING THEY CAN DO AND THEY DO NOT STAND BY THE QUALITY OF THEIR MEDICAL DEVICES. ADDITIONALLY, THE PHONE NUMBER ON THE LABEL IS NOT CORRECT.