MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3772PRO3PRO3MODEL D505.523.3X
Received Sep 29, 2025
Report 3000302531-2025-00452 · MDR key 23165517
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3772Lot number
3OB21330814
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
METAL PIN STUCK ME IN CHEEK.THERE WAS A BIT OF BLOOD [MOUTH INJURY]. BIT OF BLOOD-MOUTH [MOUTH HAEMORRHAGE.] HEAD BROKE OFF IN MOUTH-ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEAD BROKE OFF IN CONSUMER'S MOUTH DURING BRUSHING AND THE METAL PIN STUCK CONSUMER IN CHEEK AND THERE WAS A BIT OF BLOOD. NO SERIOUS INJURY REPORTED.