ORALBRCHGTOOTHBRUSHHANDLE3766PRO2000MODELD501.513.2
Received Sep 26, 2025
Report 3000302531-2025-00451 · MDR key 23152685
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3766Lot number
2AB05022223
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHBRUSH ITSELF EXPLODED COMPLETELY...TOP BROKE OFF AND PART OF THE BACK FLEW A LITTLE FURTHER-ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE BREAKAGE]. TOOTHBRUSH SMELLS LIKE FIRE-ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE CATCHING FIRE] . CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT TOOTHBRUSH ITSELF EXPLODED COMPLETELY. TOP BROKE OFF AND PART OF THE BACK FLEW A LITTLE FURTHER. IT ALSO SMELLS LIKE FIRE. NO INJURY REPORTED.
Additional Manufacturer Narrative
05-DEC-2025 PRODUCT INVESTIGATION RESULTS: COMPLAINED PRODUCT RECEIVED - USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.
Description of Event or Problem
TOOTHBRUSH ITSELF EXPLODED COMPLETELY...TOP BROKE OFF AND PART OF THE BACK FLEW A LITTLE FURTHER-ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE BREAKAGE]. TOOTHBRUSH SMELLS LIKE FIRE-ORAL-B/RECHARGEABLE TOOTHBRUSH HANDLE [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT TOOTHBRUSH ITSELF EXPLODED COMPLETELY. TOP BROKE OFF AND PART OF THE BACK FLEW A LITTLE FURTHER. IT ALSO SMELLS LIKE FIRE. NO INJURY REPORTED. 05-DEC-2025 PRODUCT INVESTIGATION RESULTS: USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.