inforMED
MalfunctionDCN

TINA-QUANT C-REACTIVE PROTEIN IV

Received Sep 25, 2025 · Event occurred Sep 2, 2025

Report 1823260-2025-03671 · MDR key 23145135

Device

Generic name

C Reactive Protein Test System

Manufacturer

Roche Diagnostics

Catalog number

07876033190

Lot number

88304901

Product problems

  • Low Test Results
  • Low Test Results

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE COBAS 6000 C501 MODULE SERIAL NUMBER IS (B)(6). THE INVESTIGATION INCLUDED A REVIEW OF THE DATA SET PROVIDED BY THE CUSTOMER: THE CALIBRATION RESULTS HAD DATA FLAGS. THE QC RESULTS WERE WITHIN THE SPECIFIED RANGES. THE ALARM TRACE CONTAINED SAMPLE PROBE ERRORS. THE MODULE HAS BEEN DEINSTALLED, AND FURTHER INVESTIGATION WAS NOT POSSIBLE. THE INVESTIGATION DETERMINED THE EVENT WAS CONSISTENT WITH A PREANALYTIC ISSUE AT THE CUSTOMER SITE. PREANALYTICS ARE WITHIN THE CUSTOMER'S RESPONSIBILITY. THE SPECIFIC CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem

THE INITIAL REPORTER RECEIVED A QUESTIONABLE TINA-QUANT C-REACTIVE PROTEIN IV RESULT FROM ONE PATIENT SAMPLE TESTED ON THE COBAS 6000 C501 MODULE. THE INITIAL RESULT WAS 0.40 MG/L WITH A DATA FLAG. THE REPEAT RESULT WAS 149.85 MG/L. THE REPEAT RESULT WAS DEEMED CORRECT.