inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET8CT

Received Sep 25, 2025

Report 3000302531-2025-00440 · MDR key 23140802

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB20

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRISTLES ARE COMING OUT AND COMING IN MOUTH - ORAL-B REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: THE CONSUMER STATED ON PHONE THAT THE BRISTLES OF THE ORAL-B REFILLS WERE COMING OUT AND COMING IN THEIR MOUTH. NO INJURY WAS REPORTED.