MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTNEB50RXBRUSHSET8CT
Received Sep 25, 2025
Report 3000302531-2025-00442 · MDR key 23140705
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH BECAME DETACHED FROM THE PLASTIC/BRUSH HEAD FALLS OFF - ORAL-B REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT THE ORAL-B BRUSH HEAD HAD BEEN IN USE FOR TWO WEEKS AND THAT THE BRUSH HEAD HAD FALLEN OFF. NO INJURY WAS REPORTED.