inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLS3DWHITEEB18BRUSHSET4CT

Received Sep 23, 2025

Report 3000302531-2025-00428 · MDR key 23120979

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB18

Lot number

3331B21100

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

TOOTHBRUSH TOP BREAK OFF IN MOUTH - ORAL-B POWER CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER EMAIL STATED THAT DURING BRUSHING HER TEETH THE BRUSH HEAD BROKE OFF. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.