ORALBRCHGTOOTHBRUSHHANDLE3766
Received Sep 15, 2025
Report 3000302531-2025-00400 · MDR key 23048316
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3766Lot number
2BB74810717
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Female
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
POKE MYSELF IN THE FACE [FACE INJURY] TOOTHBRUSH HEADS LOOSE ON THE HANDLE - ORAL-B [DEVICE CONNECTION ISSUE] BRUSH HEAD DROPS OFF - ORAL-B RECHARGEABLE TOOTHBRUSH [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER E-MAIL STATED THAT WHILE BRUSHING HER TEETH TOOTHBRUSH HEADS LITTLE LOOSE ON THE HANDLE, WHILE BRUSHING, THE HEAD DROPS OFF AND POKED HER IN THE FACE. NO SERIOUS INJURY WAS REPORTED. FOLLOW UP (B)(6) 2025) - SUSPECT PRODUCT UPDATED, BATCH LOT NO. ADDED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
POKE MYSELF IN THE FACE [FACE INJURY] TOOTHBRUSH HEADS LOOSE ON THE HANDLE - ORAL-B [DEVICE CONNECTION ISSUE], BRUSH HEAD DROPS OFF - ORAL-B RECHARGEABLE TOOTHBRUSH [DEVICE BREAKAGE] . CASE NARRATIVE: CONSUMER E-MAIL STATED THAT WHILE BRUSHING HER TEETH TOOTHBRUSH HEADS LITTLE LOOSE ON THE HANDLE, WHILE BRUSHING, THE HEAD DROPS OFF AND POKED HER IN THE FACE. NO SERIOUS INJURY WAS REPORTED.