inforMED
MalfunctionQST

COBAS® HIV-1/HIV-2 (192T)

Received Sep 11, 2025 · Event occurred Aug 17, 2021

Report 2243471-2025-02844 · MDR key 23030563

Device

Generic name

Lab-based Hiv Nat Diagnostic And/or Supplemental Test

Catalog number

07862113190

Lot number

G24271

Product problems

  • False Negative Result
  • Incorrect, Inadequate or Imprecise Result or Readings
  • Output Problem
  • False Negative Result
  • Incorrect, Inadequate or Imprecise Result or Readings
  • Output Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE COBAS® 6800 SYSTEM USED WAS WITH THE SERIAL NUMBER (B)(6). THE CUSTOMER'S DATA SHOWED THAT 3 PANEL SAMPLES WERE EXPECTED TO BE POSITIVE, BUT THEY RESULTED IN "NOT DETECTED". DURING AN INTERNAL INVESTIGATION BY DEVELOPMENT, THE SAME SAMPLES WERE PURCHASED AND TESTED. DEVELOPMENT REPRODUCED THE CUSTOMER¿S OBSERVATION OF INCONSISTENT RESULTS WHEN THE SAMPLES WERE TESTED AT CONCENTRATIONS > CA. 1E6 CP/ML. WHEN THE SAMPLES WERE DILUTED, APPROPRIATE HIV-2 REACTIVE/POSITIVE RESULTS WERE GENERATED. SEQUENCING OF THE SAMPLES REVEALED THEY WERE AS EXPECTED IN THE PCR-RELEVANT REGIONS.

Description of Event or Problem

WE RECEIVED AN ALLEGATION ABOUT QUESTIONABLE LOW RESULTS FOR HIV-2 PANEL SAMPLES WHEN TESTED FOR COBAS® HIV-1/HIV-2 QUALITATIVE NUCLEIC ACID TEST FOR USE ON THE COBAS® 6800/8800 SYSTEMS, DURING AN INTERNAL VALIDATION TESTING. THE SAMPLES USED WERE HIGH-TITERED CONTRIVED SAMPLES (CELL CULTURE SUPERNATANTS) IN UNKNOWN LIQUID MATRICES.