InjuryOBP
NEUROSTAR ADVANCED THERAPY SYSTEM
Received Sep 9, 2025
Report 3004824012-2025-00054 · MDR key 23008583
Device
Product problems
- Patient-Device Incompatibility
- Patient-Device Incompatibility
Patient
NA · Unknown
- Emotional Changes
- Emotional Changes
Narrative
Description of Event or Problem
NEURONETICS RECEIVED A NEGATIVE SOCIAL MEDIA POST ALLEGING TMS CAUSED THEIR SYMPTOMS TO WORSEN.
Additional Manufacturer Narrative
NEURONETICS' SOCIAL MEDIA MONITOR REACHED OUT TO THE PERSON WHO POSTED THE ALLEGED ADVERSE EVENT. HOWEVER THE PERSON DID NOT RESPOND TO THE REQUEST AND THEREFORE A THOROUGH INVESTIGATION COULD NOT BE CONDUCTED. NEURONETICS COULD NOT CONFIRM THE PERSON WAS TREATED WITH NEUROSTAR BUT IS REPORTING OUT OF AN ABUNDANCE OF CAUTION.