ORALBPWRORALCARERFLSDUALACTNEB417
Received Sep 5, 2025
Report 3000302531-2025-00393 · MDR key 22975894
Device
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Unknown
- Laceration(s)
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
- Laceration(s)
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Description of Event or Problem
CUT/INJURY - LIP [LIP INJURY]. BLOOD BLISTER - INSIDE RIGHT PART OF MY BOTTOM LIP [BLOOD BLISTER]. BOTTOM PART SEPARATED FROM THE HEAD SLIGHTLY - ORAL-B REFILLS [DEVICE CONNECTION ISSUE]. CASE NARRATIVE: CONSUMER STATED ON CHAT THAT THE BOTTOM PART (ORAL-B TOOTHBRUSH HANDLE) SEPARATED FROM THE HEAD (ORAL-B REFILLS) SLIGHTLY WHILE THEY WERE BRUSHING WHICH CAUSED THEIR LIP TO BE CAUGHT UNDER IN THE GAP THAT WAS CREATED. LIP INJURY ALONG WITH A BLOOD BLISTER INSIDE THE RIGHT PART OF THEIR BOTTOM LIP WAS THERE. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.