BRAUN

Additional Manufacturer Narrative

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem

A CONSUMER REPORTED THAT HER THERMOMETER ALLEGEDLY GAVE A FALSE NEGATIVE READINGS ON HER 1-YEAR-OLD SON. THE DEVICE ALLEGEDLY DISPLAYED A TEMPERATURE OF 36.2°C, WHILE THE CHILD APPEARED UNWELL. DUE TO CONCERNS, THE PARENT CALLED AN AMBULANCE. PARAMEDICS MEASURED THE CHILD'S TEMPERATURE AND OBTAINED A READING OF 39.6°C. THE CHILD WAS LATER DIAGNOSED WITH A SICKNESS BUG AND TEETHING. THERE WERE NO COMPLICATIONS REPORTED FROM THIS INCIDENT. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.