inforMED
MalfunctionQLX

EPSTEIN BARR VIRUS DNA, QN REAL TIME PCR,PLASMA

Received Aug 28, 2025

Report MW5175381 · MDR key 22916536

Device

Generic name

Nucleic Acid Amplification Test For The Quantitation Of Epstein-barr Virus (ebv)

Manufacturer

Quest Diagnostics

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

40 YR · Female

  • Insufficient Information
  • Insufficient Information

Narrative

Description of Event or Problem

I ORDERED A QUANTITATIVE TEST FROM QUEST DIAGNOSTICS, AFTER DOING A HOME TEST FINGER PRICK BLOOD TEST FOR TO SEE IF I HAD EPSTEIN-BARR VIRUS STILL AND THE FINGERPRINT TEST CAME BACK POSITIVE BUT WHEN I ORDERED A QUALITATIVE TEST TO MEASURE HOW MANY COPIES PER MILLILITER OF THE VIRUS I HAD IN MY BLOOD THEY SIMPLY CAME BACK WITH ONE DAY LATER SAYING THAT IT WAS NEGATIVE AND THERE WAS NO COPIES PER MILLILITER EVEN REPORTED. I PAID OUT OF POCKET $200, AND THEY DIDN'T EVEN RUN THE TEST. WHY ARE CONSUMERS NOT ALLOWED TO DO THEIR OWN DIAGNOSTICS IF THE LABS THAT WE ARE REQUIRED TO USE AREN'T TRUSTWORTHY?