ORALBRCHGTOOTHBRUSHHANDLE3769IOSRS3G3IOG3.3V6.0
Received Aug 25, 2025
Report 3000302531-2025-00384 · MDR key 22882478
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3769Lot number
AN51362109
Product problems
- Insufficient Device Problem Information
- Insufficient Device Problem Information
Patient
NA · Unknown
- Electric Shock
- Electric Shock
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
ELECTRIC SHOCK - RIGHT HAND [ELECTRIC SHOCK]. SMELL SOMETHING BURNING - ORAL-B TOOTHBRUSH [DEVICE CATCHING FIRE]. ELECTRIC SHOCK - ORAL-B TOOTHBRUSH [DEVICE PHYSICAL PROPERTY ISSUE]. CASE NARRATIVE: CONSUMER STATED ON PHONE THAT AFTER USING ORAL-B TOOTHBRUSH THEY PUT IT BACK ON THE CHARGER AND STARTED TO SMELL SOMETHING BURNING. THEY IMMEDIATELY UNPLUGGED THE DEVICE AND RECEIVED AN ELECTRIC SHOCK IN THEIR RIGHT HAND. NO SERIOUS INJURY WAS REPORTED.