inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSKIDSEB10

Received Aug 25, 2025

Report 3000302531-2025-00383 · MDR key 22882476

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB10

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

4 YR · Male

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

BRUSH HEAD BROKE INTO PIECES - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT THE BRUSH HEAD BROKE INTO PIECES IN THEIR SON'S MOUTH. NO INJURY WAS REPORTED. FOLLOW-UP: SUSPECT PRODUCT UPDATED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD BROKE INTO PIECES - ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT THE BRUSH HEAD BROKE INTO PIECES IN THEIR SON'S MOUTH. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.