inforMED
MalfunctionFMZ

GIRAFFE OMNIBED CARESTATION

Received Aug 14, 2025 · Event occurred Jul 21, 2025

Report 2112667-2025-06528 · MDR key 22804073

Device

Generic name

Incubator, Neonatal

Manufacturer

Datex-ohmeda, Inc.

Model number

CS1

Catalog number

NA

Lot number

NA

Product problems

  • Break
  • Break

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WAS RECEIVED THAT THE REPORTED MALFUNCTION OF THE HEATER DOOR WOULD RESULT IN A HEATER TRANSITION ERROR. LOSS OF HEAT WOULD BE TEMPORARY AND MINOR. THEREFORE, THERE WAS NO REPORTABLE MALFUNCTION.

Additional Manufacturer Narrative

THE CUSTOMER DECLINED GE HEALTHCARE SERVICE. NO REPAIR INFORMATION AVAILABLE. BLOCK A: NO REPORT OF PATIENT INVOLVEMENT. LEGAL MANUFACTURER: HCS RESEARCH PARK - 9900 INNOVATION DRIVE USA WAUWATOSA, WI 53226.

Description of Event or Problem

IT WAS REPORTED THAT THE HEATER DOOR WAS BROKEN. THERE WAS NO PATIENT INVOLVEMENT.