inforMED
MalfunctionFMZ

GIRAFFE OMNIBED CARESTATION

Received Aug 13, 2025 · Event occurred Jul 18, 2025

Report 3008729547-2025-00075 · MDR key 22796034

Device

Generic name

Incubator, Neonatal

Model number

CS1

Catalog number

NA

Lot number

NA

Product problems

  • Break
  • Break

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WAS RECEIVED THAT THE REPORTED MALFUNCTION OF THE HEATER DOOR WOULD RESULT IN A HEATER TRANSITION ERROR. LOSS OF HEAT WOULD BE TEMPORARY AND MINOR. Â THEREFORE, THERE WAS NO REPORTABLE MALFUNCTION.

Additional Manufacturer Narrative

THE CUSTOMER DECLINED GE HEALTHCARE SERVICE. NO REPAIR INFORMATION AVAILABLE. BLOCK A: NO REPORT OF PATIENT INVOLVEMENT. LEGAL MANUFACTURER: HCS RESEARCH PARK - 9900 INNOVATION DRIVE USA WAUWATOSA, WI 53226.

Description of Event or Problem

IT WAS REPORTED THAT THE HEATER DOOR WAS BROKEN. THERE WAS NO PATIENT INVOLVEMENT.