MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3765GENIUS
Received Aug 7, 2025
Report 3000302531-2025-00359 · MDR key 22736438
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3765Lot number
BC208191148
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
BROKEN¿BRUSH KEEPS FALLING OFF¿BRUSH COMES OFF IN MOUTH: ORAL-B TOOTHBRUSH [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE BRUSH IS BROKEN, BRUSH HEAD KEEPS FALLING OFF/COMES OFF IN MOUTH WHILE BRUSHING TEETH. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS NOT RECEIVED. PRODUCT RETURN WAS REQUESTED. FULL EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.