ANODYNE THERAPY
Received Sep 23, 2011 · Event occurred Aug 22, 2011
Report 1055581-2011-00004 · MDR key 2273606
Device
Generic name
Infrared Lamp
Manufacturer
Anodyne Therapy, LlcModel number
480Catalog number
498012
Lot number
NA
Product problems
- Erratic or Intermittent Display
- Device Operates Differently Than Expected
Patient
Not reported
- No Consequences Or Impact To Patient
Narrative
Description of Event or Problem
CUSTOMER REPORTED THAT THE BAR GRAPH DISPLAY DID NOT GO TO THE MAXIMUM SETTING. WE REQUESTED THAT THE UNIT BE RETURNED FOR EVAL, AND A VOLTAGE REGULATOR WAS FOUND TO BE DEFECTIVE. THERE WAS NO ADVERSE EVENT REPORTED.
Additional Manufacturer Narrative
THE SYSTEM INVOLVED IN THIS COMPLAINT WAS RETURNED FOR EVAL AND A VOLTAGE REGULATOR FAILURE WAS DETECTED. NO ADVERSE EVENT WAS REPORTED, HOWEVER, THIS TYPE OF MALFUNCTION COULD POTENTIALLY CAUSE AN ADVERSE EVENT. THE NUMBER OF INCIDENTS OF THIS TYPE REMAIN WITHIN THE EXPECTED RATE FOR THIS PRODUCT BASED UPON THE NUMBER OF INCIDENTS REPORTED AND THE NUMBER OF UNITS IN DISTRIBUTION. COMPANY CONTINUES TO MONITOR AND TREND EVENTS OF THIS TYPE.