inforMED
MalfunctionFMZ

GIRAFFE OMNIBED CARESTATION

Received Aug 6, 2025 · Event occurred Jul 11, 2025

Report 3008729547-2025-00069 · MDR key 22728783

Device

Generic name

Incubator, Neonatal

Model number

CS1

Catalog number

NA

Lot number

NA

Product problems

  • Break
  • Break

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE HEATER DOOR WAS BROKEN. THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative

THE CUSTOMER DECLINED GE HEALTHCARE SERVICE. NO REPAIR INFORMATION AVAILABLE. BLOCK A: NO REPORT OF PATIENT INVOLVEMENT. LEGAL MANUFACTURER: HCS RESEARCH PARK - 9900 INNOVATION DRIVE USA WAUWATOSA, WI 53226.

Additional Manufacturer Narrative

ADDITIONAL INFORMATION WAS RECEIVED THAT THE REPORTED MALFUNCTION OF THE HEATER DOOR WOULD RESULT IN A HEATER TRANSITION ERROR. LOSS OF HEAT WOULD BE TEMPORARY AND MINOR. THEREFORE, THERE WAS NO REPORTABLE MALFUNCTION.