MalfunctionJEQ
ORALBPWRORALCARERFLSPRECISIONCLEANEB20BRUSHSET10CT
Received Aug 6, 2025
Report 3000302531-2025-00366 · MDR key 22725105
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Male
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEADS HAVE POPPED OFF DURING USE: ORAL-B [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER E-MAIL STATED THAT BRUSH HEADS HAVE POPPED OFF DURING USE. NO INJURY WAS REPORTED.