inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3710CROSSACTNPWRVITALITYMODELD100.413.1

Received Aug 5, 2025

Report 3000302531-2025-00365 · MDR key 22714010

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3710

Lot number

1UF11750930

Product problems

  • No Apparent Adverse Event
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

CHARGER OF TOOTHBRUSH CAUGHT FIRE: ORAL-B [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER CALLED AND STATED THAT THE CHARGER TOOTHBRUSH CAUGHT FIRE. NO INJURY WAS REPORTED.