inforMED
InjuryOLP

DOSET FACIAL MASSAGER RED-LIGHT-THERAPY-FOR-FACE AND NECK, SCULPTING WAND

Received Jul 23, 2025 · Event occurred Jul 18, 2025

Report MW5173130 · MDR key 22576873

Device

Generic name

Over-the-counter Powered Light Based Laser For Acne

Manufacturer

Unknown

Product problems

  • Product Quality Problem
  • Inappropriate/Inadequate Shock/Stimulation
  • Device Markings/Labelling Problem
  • Protective Measures Problem

Patient

26 YR · Female

  • Erythema
  • Discomfort
  • Skin Inflammation/ Irritation
  • Eye Irritation
  • Erythema
  • Discomfort
  • Skin Inflammation/ Irritation
  • Eye Irritation

Narrative

Description of Event or Problem

I'M REACHING OUT TO REPORT A SERIOUS CONCERN ABOUT A 7-COLOR LED FACIAL DEVICE I BOUGHT FROM AMAZON PLATFORM. BRAND: DOSET FACIAL MASSAGER RED-LIGHT-THERAPY-FOR-FACE AND NECK, FACE SCULPTING WAND WITH 7 COLOR ASIN: (B)(6) AFTER TRYING IT A FEW TIMES, I NOTICED: SLIGHT ELECTRIC SHOCK SENSATION DURING USE, ESPECIALLY NEAR THE METAL PARTS. VERY STRONG AND UNEVEN LIGHT, IT CAUSED EYE DISCOMFORT AND SKIN REDNESS. THE MATERIAL FEELS CHEAP, AND I EVEN GOT SOME SKIN IRRITATION AFTER USING IT. THERE'S NO FDA APPROVAL OR SAFETY LABEL ANYWHERE ON THE DEVICE OR IN THE PACKAGING. THIS PRODUCT DOESN'T SEEM SAFE TO USE ON THE FACE OR NECK, AND I'M REALLY WORRIED IT COULD HARM OTHERS TOO. PLEASE CHECK IF THIS ITEM MEETS BASIC SAFETY STANDARDS. I WOULD LIKE TO KNOW: IF THE SELLER CAN SHOW ANY OFFICIAL SAFETY OR FDA CERTIFICATION; IF I CAN GET A REFUND; AND IF THIS ITEM WILL BE REMOVED OR REVIEWED.