MalfunctionIZF
CESAR-OMCP-VISUB (HM3000)
Received Aug 16, 2011
Report 3003768277-2011-00503 · MDR key 2239208
Device
Manufacturer
Philips HealthcareModel number
72239Product problems
- Device Alarm System
- Device Operates Differently Than Expected
Patient
Not reported
- No Information
Narrative
Additional Manufacturer Narrative
(B)(4). THE INVESTIGATION SHOWED THAT THE FIELD SERVICE ENGINEER (FSE) TROUBLESHOT THE SYSTEM AND FOUND A BAD FOOT PEDAL. AFTER REPLACEMENT OF THE FOOT PEDAL THE PROBLEM DID NOT RECUR. THE PATIENT ON THE TABLE WAS BROUGHT TO ANOTHER ROOM WHERE THE CASE WAS COMPLETED.
Description of Event or Problem
THE CUSTOMER REPORTED THAT X-RAY IS NOT WORKING WHILE PATIENT IS ON THE TABLE. NO ERROR MESSAGES WERE SHOWN ON THE MONITOR.
Remedial action
- Repair