MalfunctionJEQ
ORALBPWRORALCARERFLS3DWHITEEB18PRXBRUSHSET8CT
Received Jun 20, 2025
Report 3000302531-2025-00287 · MDR key 22296202
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEADS COMPLETELY BROKEN... TOP SECTION BREAKING OFF - ORAL-B [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER E-MAIL STATED THAT BRUSH HEADS HAVE COMPLETELY BROKEN IN THE SAME WAY WITH THE TOP SECTION BREAKING OFF. NO INJURY WAS REPORTED.