ORALBRCHGTOOTHBRUSHHANDLE3758
Received Jun 18, 2025
Report 3000302531-2025-00278 · MDR key 22282264
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3758Lot number
22311R
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
CHARGER OF THE TOOTHBRUSH EXPLODED...CABLE OF THE CHARGER TURNED OUT TO BE BURNED - ORAL-B [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE CHARGER OF THE ORAL-B BRAUN TYPE 3758 EXPLODED, THE CABLE OF THE CHARGER TURNED OUT TO BE BURNED. NO INJURY WAS REPORTED. FOLLOW UP: TOOTHBRUSH BOX WAS NOT KEPT.
Description of Event or Problem
CHARGER OF THE TOOTHBRUSH EXPLODED...CABLE OF THE CHARGER TURNED OUT TO BE BURNED - ORAL-B [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE CHARGER OF THE ORAL-B BRAUN TYPE 3758 EXPLODED, THE CABLE OF THE CHARGER TURNED OUT TO BE BURNED. NO INJURY WAS REPORTED. FOLLOW UP: BATCH LOT NO. ADDED, GERMAN NOTED UPDATED. FOLLOW UP: MALTESE PRODUCT NOTES UPDATED.
Additional Manufacturer Narrative
15-AUG-2025 PRODUCT INVESTIGATION RESULTS: COMPLAINED PRODUCT RECEIVED - USER HANDLING WAS IDENTIFIED AS ROOT CAUSE FOR THE COMPLAINT.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
CHARGER OF THE TOOTHBRUSH EXPLODED...CABLE OF THE CHARGER TURNED OUT TO BE BURNED - ORAL-B [DEVICE CATCHING FIRE] CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT THE CHARGER OF THE ORAL-B BRAUN TYPE 3758 EXPLODED, THE CABLE OF THE CHARGER TURNED OUT TO BE BURNED. NO INJURY WAS REPORTED. FOLLOW UP: BATCH LOT NO. ADDED, GERMAN NOTED UPDATED.