inforMED
MalfunctionMRZ

CADD COMMUNICATION MODULE

Received Jun 5, 2025 · Event occurred May 1, 2025

Report 3012307300-2025-06643 · MDR key 22150477

Device

Generic name

Accessories, Pump, Infusion

Product problems

  • Battery Problem
  • Battery Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT THE BATTERIES OF THE COMMUNICATION MODULE WERE DEPLETED. PATIENT INVOLVEMENT IS UNKNOWN.

Additional Manufacturer Narrative

B3: UNKNOWN. H3: DEVICE NOT RECEIVED BY MANUFACTURER. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative

D3 - MFR ESTABLISHMENT NAME: CORRECTION H6. CODES: UPDATED. DEVICE EVALUATION: COMPLAINT FOR THE FAILURE MODE "DEPLETED COMM MODULE BATTERIES" COULD NOT BE CONFIRMED AS NO SAMPLES OR PICTURES WERE PROVIDED BY THE CUSTOMER. WITHOUT THE RETURN OF THE SAMPLE(S) A COMPREHENSIVE FAILURE INVESTIGATION CANNOT BE PERFORMED, AND A PROBABLE CAUSE CANNOT BE DETERMINED. IF THE PRODUCT IS RETURNED THE MANUFACTURER WILL RE-OPEN THE COMPLAINT FOR FURTHER DEVICE ANALYSIS. THIS MALFUNCTION DOES NOT AFFECT THE FUNCTION OF THE DEVICE IN A WAY THAT WOULD RESULT IN DEATH OR SERIOUS INJURY.