InjuryOBP
NEUROSTAR
Received May 30, 2025
Report 3004824012-2025-00032 · MDR key 22117913
Device
Product problems
- Patient-Device Incompatibility
- Patient-Device Incompatibility
Patient
NA · Unknown
- Headache
- Headache
Narrative
Additional Manufacturer Narrative
THE PATIENT DID NOT RESPOND TO A REQUEST FROM THE SOCIAL MEDIA MONITOR TO CONTACT NEURONETICS' CUSTOMER SUPPORT. BASED ON THE INFORMATION PROVIDED, NEURONETICS IS UNABLE TO CONFIRM THE PATIENT WAS TREATED ON A NEUROSTAR DEVICE AND CONDUCT A THOROUGH INVESTIGATION WITH THE TREATING PRACTICE AND THEREFORE NO CONCLUSION CAN BE MADE REGARDING RELATEDNESS TO TREATMENT.
Description of Event or Problem
NEURONETICS RECEIVED A NEGATIVE COMMENT ON SOCIAL MEDIA ALLEGING THAT TMS CAUSED REGULAR MIGRAINES.