inforMED
MalfunctionIRT

CONAIR

Received May 30, 2025 · Event occurred Dec 23, 2024

Report 1222304-2025-00002 · MDR key 22113076

Device

Generic name

Heating Pad

Manufacturer

Conair Llc.

Model number

HP34

Product problems

  • Insufficient Device Problem Information
  • Insufficient Device Problem Information

Patient

NA · Unknown

  • Insufficient Information
  • Insufficient Information

Narrative

Additional Manufacturer Narrative

1/23/2025 - WE HAVE REQUESTED THE DEVICE BE RETURNED FROM THE CONSUMER. TO DATE, WE HAVE NOT RECEIVED THE DEVICE. 3/6/2025 - IT WAS DISCOVERED AN ERROR IN THE FDA MANUFACTURER NUMBER WAS INCORRECT. RESUBMITTING AN SUPPLEMENTAL EMDR WITH THE CORRRECT FDA MANUFACTURER NUMBER. THE ORIGINAL MANUFACTURER REPORT NUMBER WAS 1222301-2020-00002. THE CORRECT MANUFACTURER NUMBER SHOULD BE 1222304-2025-00002. THE INITIAL MDR WAS SUBMITTED VIA THE OLDER ESG SYSTEM AND WILL BE RESUBMITTING VIA THE NEW ESG SYSTEM AS AN INITIAL REPORT.

Description of Event or Problem

1/23/2025 - THE CONSUMER CLAIMS THE PRODUCT HAD A BURNT SMELL.