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MalfunctionLKJ

REAGENT RED BLOOD CELLS BIOTESTCELL 3

Received Aug 3, 2011 · Event occurred Jul 6, 2011

Report 9610824-2011-00097 · MDR key 2209595

Device

Generic name

Biotestcell 3

Catalog number

816085100

Lot number

8123011

Product problems

  • False Negative Result

Patient

Not reported

  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

THE CUSTOMER COMPLAINED FALSE NEGATIVE REACTIONS OF A D POSITIVE CONTROL SAMPLE WITH CELL 1 OF BIOTESTCELL 3. CUSTOMER HAD SENT NEITHER THE COMPLAINED LOT OF BIOTESTCELL 3 NOR THE CONTROL.

Additional Manufacturer Narrative

SUMMARY: THE REVIEW OF THE BATCH RECORD DOCUMENTATION SHOWED NO IRREGULARITIES WHICH MIGHT HAVE AFFECTED NEGATIVELY THE QUALITY OF THE COMPLAINED LOT. DUE TO THE CONFIRMED COMPLAINT A RISK ANALYSIS WAS PERFORMED. ON THE BASIS OF THE RESULT OF THE RISK ANALYSIS WE DECIDED THAT NO MARKET RELATED ACTIVITIES ARE NECESSARY. A CAPA HAS BEEN INITIATED TO INTENSIFY THE EFFORTS TO FIND THE ROOT CAUSE FOR THE COMPLAINT.