inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSPRECISIONCLEANEB20RB

Received May 28, 2025

Report 3000302531-2025-00245 · MDR key 22094247

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB20RB

Product problems

  • Insufficient Device Problem Information
  • Insufficient Device Problem Information

Patient

NA · Male

  • Choking
  • Choking

Narrative

Description of Event or Problem

NEARLY CHOKED...RESULTED IN HIM CHOKING [CHOKING SENSATION] [ORAL-B POWER ORAL CARE REFILLS] FAULTY PRODUCT THAT FELL APART...HEAD CAME OFF IN MOUTH [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER'S PARENT REPORTED VIA E-MAIL THAT THEIR SON NEARLY CHOKED ON A FAULTY PRODUCT THAT FELL APART, AND THE RE-FILL HEAD CAME OFF IN HIS MOUTH. NO SERIOUS INJURY WAS REPORTED.

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.